Delete Your Court Order Account

Court Order is the membership and court booking app for The Terrace at Ridgewood Farms, published on Google Play by MTM Enterprises. You can ask us to delete your Court Order account and the data associated with it at any time.

How to request deletion

1. Tap the button below. It opens an email to the club with the subject “Delete my Court Order account” already filled in.
2. Add the name and email address on your account, then send the email. Sending it from the email address on your account is the quickest way for us to confirm the request is yours.
3. We will reply to confirm. If you wrote from a different address, we will first check with you at the address on your account.
4. We delete your account within 30 days of confirming your request and email you when it is done.

What we delete

Deleting your account permanently removes:

• your profile: name, email address, phone number, and password;
• your membership details and notification settings;
• your court reservations and the record of who you played with;
• your payment and refund records, including any photos of checks;
• your in-app notifications and your devices’ push notification tokens;
• any record imported from the club’s previous membership system;
• if you are a family’s Primary member, the family itself. Other family members keep their own accounts.

Deletion is permanent and cannot be undone.

What we keep

• Stripe’s payment records. Stripe, which processes card payments, keeps its own record of payments you made, as payment processors are required to. That record is covered by Stripe’s privacy policy.
• Emails already sent.Emails we have sent you stay in your inbox and in our email provider’s logs.
• Other members’ records.Records another member’s data depends on, such as a reservation you booked for someone else, are kept with your name removed.
• Server logs. Routine operating logs, which may contain your email address, are kept for as long as our hosting provider retains them.

Just want fewer emails?

You do not have to delete your account for that. In the app, go to Account → Notification settings to turn off any type of email or push notification, or use the unsubscribe link at the bottom of our emails.

For everything else about how we handle your information, see our privacy policy.